The Right Support. The Right Price. Your Choice.
Choose independent human assistants, managed virtual staff or AI powered support. Mix and match services to suit your business, with relevant Social Reach platform access included.
Human Assistant
AI Assistant
Hire Human Virtual Assistants
Access skilled remote professionals without committing to a traditional full time staffing arrangement. Choose an assistant based on experience, availability, location and hourly rate.
Assistants may be based in Australia or overseas.
Independent Assistant Marketplace
Plus the assistant's hourly rate and a 25% markup on the agreed assistant rate.
- Browse available assistants
- Compare experience and skills
- Select your preferred assistant
- Choose flexible working hours
- Request an introductory interview
- Access relevant Social Reach features
- Receive standard booking and account support
Minimum initial booking: 10 prepaid hours.
Managed Human Staff
Plus the assistant's hourly rate and a 30% markup on the agreed assistant rate.
- Assistant matching and recommendations
- Screening and onboarding coordination
- Agreed task planning
- Ongoing service coordination
- Performance and activity reporting
- Assistance coordinating replacements
- Relevant Social Reach access
- Customer support
Minimum initial booking: 10 prepaid hours.
Sample Assistant Profiles
Clearly labelled demonstration profile templates for approved marketplace applicants. Real identities are published following screening and verification.
Demonstration ProfileAimee C.
Australia • AEST (UTC+10)
Executive Administration, Social Reach CRM, Diary Management
5+ years supporting Australian SMEs & professional services
Demonstration ProfileMaria S.
Philippines • PHT (UTC+8 / matching AWST)
Lead Follow Ups, Pipeline Updates, Invoicing, Email Triage
4 years remote virtual assistance with Social Reach & CRM workflows
Demonstration ProfileLiam T.
New Zealand • NZST (UTC+12)
Customer Support, Calendar Coordination, Review Management
3 years customer operations & client communications
Demonstration ProfileCheryl K.
South Africa • SAST (UTC+2)
Website Content Updates, Social Media Scheduling, Forms & Surveys
6 years digital marketing assistance & workflow operations
Your AI Team. Ready for the Tasks You Need.
Choose an AI assistant configured for a specific role within Social Reach. Automate defined tasks, improve response times and keep your business processes moving.
Ava
Lead Response Assistant
Responds to supported website enquiries, records contact details, updates the CRM and initiates approved follow up sequences.
$220 per month incl. GST
- Instant enquiry responses
- Lead contact recording
- Social Reach CRM tag updates
- Approved follow up sequences
Mia
Appointment Assistant
Supports appointment booking workflows, confirmations, reminders and calendar related follow ups.
$220 per month incl. GST
- Booking workflow support
- SMS & email reminders
- Reschedule coordination
- Calendar sync monitoring
Sophie
Customer Support Assistant
Uses approved business information to answer common questions and route enquiries requiring human assistance.
$220 per month incl. GST
- Approved business FAQ answers
- Triage & escalation
- Support ticket creation
- Operating hours coverage
Olivia
Review Assistant
Supports customer review requests, review monitoring and approved response workflows.
$220 per month incl. GST
- Post-purchase review requests
- Review monitoring alerts
- Standard response workflows
- Reputation reporting
Ella
Sales Follow Up Assistant
Supports lead nurturing sequences, CRM pipeline updates and approved email follow up automation.
$220 per month incl. GST
- Pipeline stage tracking
- Nurture sequence initiation
- Re-engagement reminders
- Sales rep notifications
Add the Features Your Business Needs
| Optional Feature | Monthly Price |
|---|---|
| Additional standard automation package | $49 |
| Advanced lead nurturing package | $79 |
| Additional AI functions | Custom quote |
| AI phone answering or calling | Additional fees plus call and usage costs |
| Custom configuration and development | Quoted separately |
"AI phone services may incur additional setup, subscription, call and usage charges. A personalised quote will be provided before activation."
Prices are proposed and additional functions must be technically validated before being offered.
The Best of Both Worlds
Combine the personal attention of a human virtual assistant with the efficiency of AI supported processes.
AI Assistant Tasks
Speed, repetition and immediate lead triage
- Respond to supported website enquiries
- Collect customer information
- Trigger approved email follow ups
- Support appointment booking workflows
- Update CRM records
- Send notifications
Human Assistant Tasks
Judgement, empathy, creativity & complex operations
- Review complex customer enquiries
- Personalise follow up communication
- Coordinate projects and administration
- Update website and campaign content
- Review automation performance
- Handle tasks requiring human judgement
"Together, human and AI support can help your business operate more consistently while allowing you to focus on higher value activities."
Calculate Your Virtual Staffing Costs
Explore different staffing options, estimate your monthly costs and see how much time you could free up.
User-supplied estimate of administrative hours delegated.
User-entered opportunity cost assumption (e.g. consulting or revenue rate).
Your Staffing Estimate
Monthly Cost
$769
AUD / month
Annual Cost
$9,228
AUD / year
Hours Freed Up
10 hrs
Every month
Illustrative Time Value
$750
AUD / month
Illustrative Net Time Value:
Your estimated service cost exceeds your entered time value by $19 per month. The service may still offer operational benefits.
Time value is an opportunity cost estimate and does not necessarily represent actual cash savings.
Calculated figures are automatically attached to your enquiry submission.